For managers to feel confident and capable giving specific, actionable feedback.
To be able to make clear requests, give feedback, being clear and respectful, have confidence.
A one-day workshop that increased understanding and offered relevant and useful approaches in the morning, and then worked with actors in the afternoon to make the learning real, refining and reflecting, deepening skill levels and building confidence.
Scenarios were created based on work based topics, the actors were briefed, clear facilitation and feedback were given by participants, and then people created their own scenarios that the actors used to help each person practise their skills, gain confidence and get the muscle memory of having these conversations.
Here is some of the feedback from the groups:
Programme rating (Rating scale 1 = poor, 10=excellent)
Overall programme rating
Programme rating (Rating scale 1 = not at all, 10=completely)
I will be able to use what I have learnt immediately
I will recommend the training to a colleague
How would you describe the training to a colleague?